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FREQUENTLY ASKED QUESTIONS

  • WHAT ARE NAIL DASHES?
    Red Aspen’s Nail Dashes offer a pop-on, salon quality manicure for a fraction of the price and time you’d spend in a salon.
  • WHAT COMES IN A PACK?
    Each Dash pack comes with at least 24 nails (you’ll only need 10, which means you’ll have 14 backup nails), a mini cuticle stick, a mini dual buffer/ file combo, a nail glue, and a silver mat.
  • WHAT SHAPES AND LENGTHS ARE AVAILABLE?
    Dashes come in petite (extra short), short (regular short) length / square shape, medium length / round shape, long length / coffin shape (for now!). Red Aspen will be launching additional sizes and shapes over the coming months. Dashes can be clipped and/or filed to achieve your desired length and shape.
  • WHAT ARE THE BENEFITS OF RED ASPEN NAIL DASHES?
    Easy to apply, Non-damaging, Apply in minutes, Fraction of the salon cost, Variety of shapes, lengths & finishes not easily obtained through polish, stickers or wraps Cruelty-free, phthalate free, paraben free, appropriate for all skin types
  • HOW DO I KNOW IF THEY WILL FIT MY NAIL BEDS?
    Each Dash pack comes with at least 24 nails so you have plenty of sizes to choose from. If you have petite nail beds we highly recommend using the short/square nail option. Those with longer nail beds will enjoy the medium length option. Nail Dashes also file with ease, so you shouldn’t have a problem if you need to create a custom shape to fit your nail bed.
  • WHAT MAKES THE GLUE SO SPECIAL?
    Red Aspen’s glue bonds like an acrylic but dissolves and breaks down over time with wear to keep your natural nails in tip top shape without damage. The glue is durable, and the more glue you use the longer your Dashes will stay on. Be sure to always remove Dashes per Red Aspen’s instructions to avoid nail damage.
  • WHAT ARE RED ASPEN LASHES?
    Faux mink and silk lashes are Red Aspen's flagship product! We have a ton of lashes to choose from - all varying in length, material, and volume - so there’s something perfect for every eye.
  • WHAT ARE ALL YOUR LASH STYLES?
    Silk styles: Andi, Bella, Brown Bella, Chesca, Gigi, Joy, Judy, Mina, Miss Mini Lash styles: Emmy Faux Mink styles: Camille, Ericka, Priya, Reese, Rosie, Serina, Vivian
  • TELL ME WHAT MAKES RED ASPEN LASHES + LASH ADHESIVE SO AMAZING?
    Cruelty-free, sulfate free, phthalate free, paraben free
  • WHAT ARE THE BENEFITS OF RED ASPEN LASHES?
    Easy to apply, Non-damaging, Multi-use, Apply in minutes, Comfortable, Styles available for all eye shapes, Adds something #extra to any eye look
  • WHAT ARE THE LASH INGREDIENTS?
    Faux mink or faux silk. There is also a thin layer of Acrylate Copolymer on the lash band affixing it to the lash tray.
  • WHAT ARE THE LASH ADHESIVE INGREDIENTS?
    Acrylates/Ethylhexyl, Acrylate Copolymer, Water, Phenoxyethanol, Ethylhexylglycerin
  • HOW DO YOU CARE FOR YOUR RED ASPEN LASHES?
    To remove, use cotton swab dipped in oil-free makeup remover to dissolve glue along lash band. Gently pull of lashes by the band. Store lashes in original case after use.
  • WHAT ARE RED ASPEN TANNING DROPS?
    Red Aspen Tanning Drops are a clear, ultra-hydrating tanning product packed full of skin-healthy ingredients to illuminate and even skin tone that can be incorporated into your daily skincare routine and mixed with your favorite lotion or foundation. We recommend our Tanning Drops if you’re looking for a gradual tan that you can build over time.
  • COULD YOU TELL ME MORE ABOUT USING TANNING DROPS ON MY FACE?
    Tanning Drops were specifically designed to be integrated into your current skincare routine - just mix with your favorite face lotion or foundation. Plus, they contain skin-healthy ingredients like Hyaluronic Acid, Vitamin E, Antioxidants, and Rose Essential Oil. Tanning Drops are the no-makeup makeup that will leave your face with a more even, illuminated glow.
  • COULD YOU TELL ME MORE ABOUT USING TANNING DROPS ON MY BODY?
    We love to use Tanning Drops mixed with our favorite body lotion to extend a tan. Plus, it adds extra moisture to skin!
  • WHAT ARE THE BENEFITS OF RED ASPEN TANNING DROPS?
    ❤️ Natural, gradual tan ❤️ Plumps and nourishes skin ❤️ Fits into existing skincare routine ❤️ No-makeup makeup that leaves your skin with a more even, illuminated glow and blurs imperfections ❤️ 100% natural, plant-based DHA + 100% natural rose essential oil fragrance
  • WHAT MAKES RED ASPEN TANNING DROPS SO AMAZING?
    Vegan, Cruelty free, Sulfate free, Phthalate free, Paraben free, Talc free, 100% Natural Plant-based DHA, 100% Natural Fragrance
  • WHAT ARE RED ASPEN TANNING DROP INGREDIENTS?
    DI Water, Dihydroxyacetone, Erythrulose, Glycerin, Polysorbate 20, Phenoxyethanol, Hydroxyacetophenone, Xanthan Gum, Citric Acid, Tocopheryl Acetate, Rose Essential Oil, Sodium Hyaluronate
  • WHERE ARE RED ASPEN TANNING PRODUCTS MADE?
    All of our tanning products are made in the USA.
  • WHAT IS A RED ASPEN AFFILIATE?
    Red Aspen Affiliates are independent sales reps that earn between 10-15% commission on their personal sales using their own custom website link.
  • HOW MUCH CAN I EARN AS AN AFFILIATE?
    Affiliates are paid based on their total personal monthly sales. Affiliates that personally sell less than $999.99 earn 10% in commission, and affiliates that sell over $1,000 earn a 15% sales commission.
  • DO AFFILIATES EARN FREE RED ASPEN PRODUCT?
    Yes, affiliates are eligible to earn free products based on their monthly sales. Affiliates that sell 500-999 will be sent a product pack the following month worth $40. Those that sell $1000+ will be sent a $100 product pack. Red Aspen chooses what products it sends eligible Affiliates.
  • WHAT DO I GET AS AN AFFILIATE SO I CAN START MAKING SALES?
    Affiliates are provided with their own custom Red Aspen website link. Any orders placed using that link will count toward their monthly sales. They are also provided with an account that allows them to track their monthly sales and view their customer orders.
  • WHAT DOES IT COST TO SIGN UP AS A RED ASPEN AFFILIATE? WHAT ARE THE ONGOING AFFILIATE COSTS?
    It’s free to enroll as an Affiliate and there are no ongoing costs associated with having an affiliate account as long as you maintain activity requirements.
  • WHAT’S THE DIFFERENCE BETWEEN BRAND AMBASSADORS AND AFFILIATES? ARE AFFILIATES CONSIDERED BRAND AMBASSADORS?
    Brand Ambassadors are full fledged independent business owners that share pop ups links, earn free products, sponsor new Brand Ambassadors and Affiliates, earn team bonuses, earn 25-35% on their personal sales, are eligible for Dashing Start rewards, can participate in Company incentives, are eligible for Company awards and recognition, and can be members of Red Aspen’s Brand Ambassador Facebook groups. Brand Ambassadors also have the ability to run historical reports in their Hub and access sales and team data. Affiliates are independent sales reps that earn between 10-15% commission on their personal sales. Affiliates are not Brand Ambassadors, but can easily upgrade to a Brand Ambassador account to get all the added perks listed above. Both Brand Ambassadors and Affiliates have the opportunity to participate in product pre-launches and purchase business tools.
  • I’M ENROLLED AS AN AFFILIATE, BUT I WANT TO BECOME A BRAND AMBASSADOR. HOW DO I DO THIS AND HOW ARE MY COMMISSION IMPACTED?"
    It’s easy! Just head over to your Hub account and click “upgrade” in the upper left hand corner of your account. If you upgrade your account in the middle of the month you will be paid as a Brand Ambassador for the entire month. However, you must complete the upgrade process before 5pm MST on the last business day of the month to earn Brand Ambassador Sales Commissions for the entire month. Here’s an example: Susie is an Affiliate that joined on November 1st. She upgraded her account to a Brand Ambassador account on November 15th. Therefore, the entirety of her November commissions will be paid out at Brand Ambassador commission tiers.
  • IS THERE A MINIMUM AGE REQUIREMENT TO BECOME AN AFFILIATE?
    Affiliates are required to be at least 18 years old.
  • HOW MUCH DOES THE NEW LOYALTY BOX COST?
    The price of your Loyalty Box depends on which option you choose. Dash Loyalty Box will be $25/month, Dash + Lash Loyalty Box will be $40/month.
  • WHAT’S INCLUDED IN A DASH LOYALTY BOX?
    2 exclusive Nail Dashes.
  • WHAT’S INCLUDED IN A DASH+ LASH LOYALTY BOX?
    2 exclusive Nail Dashes + a Silk or Faux Mink Lash + Mini Lash Adhesives.
  • CAN I ONLY SUBSCRIBE TO 1 LOYALTY BOX A MONTH?
    Nope, you can subscribe to as many as you would like!
  • WHEN WILL MY LOYALTY BOX BE PROCESSED?
    Your first Loyalty Box will be processed as soon as you place your order. Initial orders placed between the 1st and 28th of the month will process on the subsequent day each month. Orders placed between the 29th and 31st of the month will process on the 28th day of future months.
  • WHEN WILL MY LOYALTY BOX SHIP?
    Your order will be added to the shipping queue and ship shortly after it's processed. We make every effort to process in-stock orders within 3 business days or less. After leaving our warehouse, it may take 2-4 business days to reach you, unless the Treehouse has said otherwise.
  • CAN I CHANGE THE DAY MY MONTHLY LOYALTY BOX ORDER PROCESSES?
    Yes! In fact, we advise that you have it ship on the 1st of the month to ensure you get access to the new Nail Dashes as soon as possible. You can change the ship date of your Loyalty in your HUB account under Manage Loyalty Box.
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